How your subscription works
Your dog's teeth stay clean without you ever placing a repeat order. Your order shows up on the schedule you pick, and you can change that schedule whenever you like.
You're In Control
Everything below is available from your account page, after you place your order - shape it however fits your dog's routine.
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Skip a delivery
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Change your delivery frequency
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Reschedule your next order
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Update your address or payment method
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Update your quantity
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Pause or cancel any time
Billing, made simple
There's no separate subscription fee sitting in the background. Make any changes - skip, pause, swap, or cancel - before that date, and nothing is charged.
Quick answers
When exactly will I be charged?
When exactly will I be charged?
Only when your order is actually about to go out - never a surprise charge on some random date. You'll get a heads-up email first.
Is there a minimum number of deliveries?
Is there a minimum number of deliveries?
No minimum - you're free to cancel after your very first delivery. That said, most dogs need around 6 weeks of daily use before you'll notice a real difference. Years of plaque buildup doesn't break down overnight, so it's worth sticking with it through that first stretch.
What happens if my card doesn't go through?
What happens if my card doesn't go through?
We'll automatically retry the payment before touching your subscription, so a one-off card issue won't cancel anything on its own.
Ready to make a change?
Manage skips, pauses, swaps, and cancellations from your account.
Can't find what you're after? Get in touch and we'll sort it out.